#Privacy Policy
Welcome to Freightnaut, a comprehensive software-as-a-service platform designed to streamline and enhance logistics operations. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect and manage your data. This policy applies to all users of our services.
What we collect and how we use it
Account Information: We collect your name, email address, contact details, and company information when you sign up. This information helps us create your account, provide customer support, and communicate important service updates.
Payment Information: If you subscribe to our services, we collect payment information, which includes your billing details and credit card information, to process payments securely. We do not store credit card details on our servers.
Usage Data: We track how you use our services to improve functionality and user experience. This data includes login frequency, features used, and user preferences.
Communication Data: When you contact our customer support, we may keep records of those communications to help resolve any issues you might encounter.
Data Sharing
We only share your information with third parties in the following circumstances:
Service Provider : We partner with other companies to support the delivery of our services, such as payment processing and data hosting. These partners are bound by strict data protection agreements.
Compliance and Safety: We may disclose your information if required by law or if it is necessary to protect the rights, property, or safety of Freightnaut, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, and loss. This includes using encryption for data transmission and ensuring only authorized personnel have access to sensitive information.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us directly. You also have the right to opt out of receiving promotional communications from us.
Data Retention
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at contactus@freightnaut.com